Your privacy is lobi89's top priority. This document transparently explains how we collect, use, store, and protect the personal information of every member using our platform.
Every aspect of privacy protection is designed with member security and trust as the top priority.
All data transmitted between your device and lobi89 servers is encrypted using 256-bit SSL — the same security standard used by leading financial institutions and banks worldwide.
Member personal information is stored on servers protected by a multi-layered security system. Access to this database is restricted to authorised lobi89 staff only and is audited on a regular basis.
Lobi89 has never and will never sell, rent, or transfer members' personal information to any third party for commercial purposes. Your data belongs to you — we only use it to improve your experience on the platform.
Every lobi89 member has the full right to access, correct, or request deletion of their personal data at any time. Such requests will be processed within 14 business days at no charge.
Lobi89 uses cookies solely to improve your browsing experience and ensure the platform functions smoothly. You can manage your cookie settings through your web browser at any time.
The lobi89 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable legal requirements relating to personal data protection in Malaysia.
This Privacy Policy applies to all lobi89 users and members, including website visitors, registered players, and any individuals who interact with our platform in any capacity. By using the lobi89 platform, you agree to the collection and use of information as described in this document.
Lobi89 ("we", "Platform") values the privacy of every individual who uses our services. As an online wagering platform operating for Malaysian players, we understand the importance of trust and confidentiality in every aspect of the services we offer.
This Privacy Policy is provided to give a clear understanding of lobi89's privacy practices, including the types of data we collect, how we use it, who we share it with, and how we protect it. We are committed to ensuring your personal information is always handled responsibly and in compliance with applicable laws.
Our Core Commitments: lobi89 will not use your personal data for purposes unrelated to the provision of platform services, and we will never sell your information to any third party for marketing or commercial purposes.
To provide a secure, fair, and personalized experience for every member, lobi89 collects several categories of personal information. This data is collected directly from you during registration and platform use, as well as automatically through standard tracking technologies.
| Data Category | Example Information | How Collected |
|---|---|---|
| Identification Data | Full name, date of birth, identification card number | Registration form / KYC |
| Contact Data | Phone number, email address | Registration form |
| Financial Data | Bank account number, bank name, account holder name | Withdrawal / KYC process |
| Technical Data | IP address, browser type, operating system, device ID | Automatically during use |
| Transaction Data | Deposit history, withdrawals, wagering, bonuses | Activity on the platform |
| Behavioural Data | Games played, session duration, preferences | Platform analytics |
Lobi89 does not directly collect credit or debit card information. All payments are processed through licensed third-party payment providers that comply with PCI-DSS security standards.
All information collected by lobi89 is used for specific and legitimate purposes. We do not use your data beyond the scope outlined below:
You may opt out of marketing communications from lobi89 at any time by updating your notification settings in your account or by contacting our support team.
Lobi89 maintains a strict confidentiality policy. Your personal information will not be shared with external parties except in the following limited circumstances, all of which are necessary for platform operations and legal compliance:
Key Guarantees: All third parties that receive data from lobi89 are bound by strict confidentiality agreements and are required to use that data solely for the stated purpose. lobi89 does not share data with advertisers, data brokers, or third-party marketing companies.
Protecting member personal data is among the top operational priorities of lobi89. We continuously invest in the latest cybersecurity infrastructure to ensure your information remains safe from both internal and external threats.
While lobi89 implements comprehensive security measures, no system can guarantee 100% protection against all cyber threats. You are also responsible for keeping your account password and login credentials secure.
Lobi89 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our website.
The types of cookies we use are as follows:
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the lobi89 platform and your gaming experience.
As a lobi89 member, you have certain rights regarding the personal data we collect and store. These rights are granted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 working days.
If any of your information is inaccurate or outdated, you may request a correction at any time through customer support.
You may request the deletion of your personal data, subject to any legal retention obligations we are required to comply with.
You may object to the processing of your data for direct marketing purposes at any time without providing any justification.
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or investigation is being resolved.
Lobi89 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. General retention periods are as follows:
Once the designated retention period expires, your data will be securely deleted or anonymized in a manner that prevents re-identification of the individual.
Lobi89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, the latest legal requirements, or changes to the services we offer.
When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:
Your Responsibilities: It is your responsibility to review this Privacy Policy periodically. The "updated" date shown at the top of this document indicates when the last changes were made. Your continued use of the lobi89 platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, lobi89's data protection team is ready to assist you through the following channels:
All privacy-related requests are handled by lobi89's trained and experienced Data Protection Officer. All communications are strictly confidential and managed with full professionalism.